Image Capture Won T Import Videos. In the image capture app on your mac select the device in the devices or shared list. View images as a list.

Image capture launches and can see the device but no images or videos show up in the list. The import option will likely still not work in this case. It is a built in app on your mac that lets you import photos from various devices to your machine.
If you have ever imported photos from a digital camera or an iphone to your mac you have likely used the image capture app.
The import option will likely still not work in this case. The import option will likely still not work in this case. Consider backing up the ios device. Increase or decrease the size of the thumbnails.